Yelp expands its hospital reviews: ER wait times, doc communication now available to consumers
Along with online patient reviews, consumers will now have easier access to federal data on hospitals–including average wait times to see a doctor in the emergency room–under a new partnership between Yelp and ProPublica.
Yelp will update its hospital listings with ProPublica’s own research and data from the Centers for Medicare & Medicaid Services’ Hospital Compare website. The site, known for its reviews of restaurants and hotels, plans to update the data each quarter for 4,600 hospitals, 15,000 nursing homes and 6,300 dialysis clinics in the U.S.
Clicking on a hospital listing will produce a pop-up that provides consumers with data on the organization’s ER wait times, quality of doctor communications and patient room noise level, based on patient satisfaction surveys.
Read the full article: FierceHealthcare