Report outlines the business perils of long patient wait times

 In News

Wait times are costly for physicians.

Consider these facts from Vitals’ 9th annual Physician Wait Time Report, released today:

  • 1 in 5 patients say they have switched doctors because of long wait times.
  • 30% of patients have left a doctor appointment because of a long wait.
  • There’s a direct correlation between the amount of time a patient waits and a doctor’s star rating on the Vitals’ web site.

The report, along with a related patient survey of 675 online respondents compiled this month, showed that 84% of people believe wait time is either “somewhat important” or “very important” to the overall patient experience at a doctor’s office.

Read more: Fierce Healthcare

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